Max Auto Detail (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (maxautodetail.com), book services, contact us, or interact with our mobile detailing business in Arizona.

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By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

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1. Information We Collect

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We may collect the following types of information:

Personal Information you provide directly:

•  Name

•  Phone number

•  Email address

•  Mailing or service address

•  Vehicle details (make, model, year, color, license plate)

•  Payment information (processed securely by third-party providers; we do not store full card details)

•  Any other information you voluntarily provide when booking, inquiring, or communicating with us (via WhatsApp, phone, email, or in person)

Automatically Collected Information:

•  IP address

•  Browser type and device information

•  Pages visited, time spent, and referring URLs

•  Location data (approximate, from IP or if you share your service address)

•  Cookies and similar tracking technologies (for site functionality and analytics)

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2. How We Use Your Information

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We use your information for the following purposes:

•  To provide and manage our detailing services (scheduling, performing the work, follow-up)

•  To communicate with you (bookings, reminders, updates, customer service)

•  To process payments and send receipts

•  To improve our website and services

•  To send promotional offers or newsletters (only if you opt-in)

•  To comply with legal obligations, prevent fraud, or enforce our terms

•  For internal business purposes (analytics, service quality)

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3. Sharing Your Information

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We do not sell your personal information. We may share it only in limited circumstances:

•  With service providers (payment processors, scheduling tools, hosting providers) who help us operate our business

•  With law enforcement or authorities if required by law

•  In connection with a business transfer (merger, sale, etc.)

•  To protect our rights, safety, or property

We do not share your information with third parties for their own marketing purposes.

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4. Cookies and Tracking Technologies

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Our website may use cookies and similar technologies for functionality, analytics, and performance. You can manage cookies through your browser settings. We use tools like Google Analytics (which may collect anonymized data); see their privacy policy for details.

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5. Data Security

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We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

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6. Your Choices and Rights

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•  You may opt out of marketing communications at any time by replying “STOP” or contacting us.

•  You can request access to, correction of, or deletion of your personal information by contacting us (subject to legal exceptions).

•  Arizona and federal laws (including CCPA/CPRA for California residents if applicable) may give you additional rights; contact us for details.

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7. Children’s Privacy

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Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance.

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9. Contact Us

If you have questions about this Privacy Policy or our practices, contact us:

Max Auto Detail

Phone/WhatsApp: +1 (480) 228-6446

Downtown Mesa, AZ (workshop location)

Thank you for trusting us with your vehicle and your information.